企业社交媒体对员工及团队敏捷性的影响研究

本书重点探究了“企业社交媒体（ESM）的使用如何影响员工和团队敏捷性”这一关键问题。为解决这一关键问题，本书立足于不同的研究层次，开展三个系列研究来深入揭示ESM使用对员工及团队敏捷性的影响机理“黑箱”。结果发现：员工工作与社交相关的ESM使用通过满足员工的三种基本心理需求，从而有助于提升员工敏捷性，而任务复杂性是重要边界条件；团队工作与社交相关的ESM使用通过促进团队的任务式共享心智模型和协作式共享心智模型的形成，从而进一步提升了团队敏捷性，而团队开放氛围是团队工作相关的ESM使用与两种共享心智模型关系间的重要边界条件；团队ESM使用通过促进团队凝聚力，从而对团队敏捷性与团队成员的个体敏捷性发挥着多层次的促进作用。本书研究拓展了ESM与敏捷性的现有研究，并为数字化时代下的企业敏捷性提升提供了指导。

祝梦忆，管理学博士，江西水利电力大学工商管理学院讲师，硕士生导师。在国内外高水平期刊发表论文10余篇，主持国家自然科学基金、江西省社会科学基金等省级以上课题多项；荣获江西省第二十一次社会科学优秀成果奖二等奖、中国工商联合会科学技术奖三等奖等。

第1章 绪 论 ························0011.1 　研究背景 ·····················0011.1.1 　现实背景 ············0011.1.2 　理论背景 ············0021.2 　研究问题与研究内容 ······0061.2.1 　研究问题的提出 ···0061.2.2 　总体研究框架 ······0061.2.3 　研究内容 ············0081.3 　研究意义 ·····················0101.3.1 　理论意义 ············0101.3.2 　实践意义 ············0121.4 　研究方法 ·····················0131.5 　研究创新点 ··················0141.6 　技术路线与章节安排 ······0161.6.1 　技术路线 ············0161.6.2 　章节安排 ············0171.7 　本章小结 ·····················019第2章 文献回顾与理论基础 ······0202.1 　员工敏捷性 ··················0202.1.1 　员工敏捷性的概念 0202.1.2 　员工敏捷性的维度 0212.1.3 　员工敏捷性的影响前因与后果 ········································0232.1.4 　员工敏捷性的研究述评 ·················································0272.2 　团队敏捷性 ·················· 027 2.2.1 　团队敏捷性的概念 027 2.2.2 　团队敏捷性的影响前因与后果 ········································ 028 2.2.3 　团队敏捷性的研究述评 ················································· 031 2.3 　企业社交媒体 ··············· 031 2.3.1 　企业社交媒体的概念与类型 ··········································· 031 2.3.2 　企业社交媒体使用的维度划分 ········································ 032 2.3.3 　个体层面的企业社交媒体使用的影响前因与后果 ················ 033 2.3.4 　团队层面的企业社交媒体使用的影响后果 ························· 040 2.3.5 　企业社交媒体使用的研究评述 ········································ 041 2.4 　自我决定理论 ··············· 042 2.4.1 　自我决定理论的内涵 ···················································· 042 2.4.2 　自我决定理论的相关研究 ·············································· 043 2.4.3 　自我决定理论的研究评述 ·············································· 045 2.5 　共享心智模型理论 ········· 045 2.5.1 　共享心智模型的内涵 ···················································· 045 2.5.2 　共享心智模型的结构维度划分 ········································ 048 2.5.3 　共享心智模型的影响前因与后果 ····································· 050 2.5.4 　共享心智模型的研究评述 ·············································· 057 2.6 　团队凝聚力理论 ············ 058 2.6.1 　团队凝聚力的内涵与维度 ·············································· 058 2.6.2 　团队凝聚力的影响前因与后果 ········································ 059 2.6.3 　团队凝聚力的研究评述 ················································· 062 2.7 　本章小结 ····················· 063 第3 章 ESM 使用对员工敏捷性的影响机理研究 ··································· 066 3.1 　问题的提出 ·················· 066 3.2 　研究假设与模型 ············ 068 3.2.1 　研究假设的提出 ··· 068 3.2.2 　理论模型的构建 ··· 076 3.3 　研究方法 ····················· 077 3.3.1 　样本收集流程 ······ 0773.3.2 　变量测量 ············0793.3.3 　样本描述 ············0833.4 　数据分析与假设检验 ······0863.4.1 　信度与效度分析 ···0863.4.2 　共同方法偏差与多重共线性检验 ·····································0913.4.3 　假设检验 ············0913.4.4 　结果讨论 ············0963.5 　本章小结 ·····················097第4章 ESM使用对团队敏捷性的影响机理研究 ·····································0984.1 　问题的提出 ··················0984.2 　研究假设与模型 ············1004.2.1 　研究假设的提出 ···1004.2.2 　理论模型的构建 ···1064.3 　问卷设计与数据收集 ······1074.3.1 　样本收集流程 ······1074.3.2 　变量测量 ·············1104.3.3 　样本描述 ·············1154.4 　数据分析与假设检验 ·······1174.4.1 　聚合检验 ·············1184.4.2 　信度与效度分析 ····1194.4.3 　共同方法偏差与多重共线性检验 ·····································1264.4.4 　假设检验 ············1264.4.5 　稳健性检验 ·········1304.4.6 　结果讨论 ············1324.5 　本章小结 ·····················133第5章 ESM使用对员工及团队敏捷性影响的多层次机理研究 ·················1355.1 　问题的提出 ··················1355.2 　研究假设与模型 ············1375.2.1 　研究假设的提出 ···1375.2.2 　理论模型的构建 ···1405.3 　问卷设计与数据收集 ······ 141 5.3.1 　样本收集流程 ······ 141 5.3.2 　变量测量 ············ 142 5.3.3 　样本描述 ············ 145 5.4 　数据分析与假设检验 ······ 148 5.4.1 　聚合检验 ············ 148 5.4.2 　信度与效度分析 ··· 148 5.4.3 　共同方法偏差检验 153 5.4.4 　假设检验 ············ 153 5.4.5 　稳健性检验 ········· 154 5.4.6 　结果讨论 ············ 156 5.5 　本章小结 ····················· 157 第6 章 研究结论与展望 ············ 158 6.1 　研究结论 ····················· 158 6.1.1 研究结论一 ········· 159 6.1.2 　研究结论二 ········· 160 6.1.3 　研究结论三 ········· 161 6.2 　理论贡献 ····················· 162 6.3 　实践启示 ····················· 164 6.4 　研究局限与未来展望 ······ 166 参考资料 ································· 169 附录A ···································· 197 附录B ···································· 204 附录C ···································· 214